Frequently Asked Questions
Frequently Asked Questions | Fountain Hills Plumbing Pros
Welcome to the Fountain Hills Plumbing Pros FAQ page. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a burst pipe repair, planning a kitchen remodel plumbing project, or simply hearing noisy banging pipes in walls, you likely have questions. We have compiled this extensive guide to answer the most common inquiries we receive from residents and businesses in Fountain Hills Arizona and the surrounding areas, including Rio Verde.
As your local plumber, we are dedicated to transparency and education. We want you to feel confident when you choose us as your best plumbing company. If you do not see your specific question listed below, please contact us directly. We are ready to assist with all your plumbing services needs.
General Plumbing Questions
Q: How do I find a trustworthy plumber in Fountain Hills?
A: Finding a trusted plumber involves looking for a company with deep local roots and a broad range of expertise. You want a team that understands the specific challenges of the Fountain Hills environment, such as hard water and shifting desert soil. At Fountain Hills Plumbing Pros, we prioritize customer satisfaction and timely service. We are the answer to how to find a plumber who respects your home and provides lasting solutions.
Q: Do you offer services for both homes and businesses?
A: Yes. We are a full service plumbing provider. We act as a residential plumber for homeowners needing everything from toilet repair to water heater installation. We also serve as a commercial plumber for local businesses, restaurants, and office buildings. We are the plumber for condo or apartment managers who need reliable service for their properties.
Q: What areas do you serve?
A: We are proud to serve the entire Fountain Hills Arizona region. Our service area extends to Rio Verde, Fort McDowell, and nearby sections of Scottsdale and Mesa. We are the local plumber you can rely on for fast travel times and local knowledge.
Emergency Plumbing FAQs
Q: What is considered a plumbing emergency?
A: A plumbing emergency is any situation that threatens to cause immediate damage to your property or poses a health risk. This includes a burst pipe repair, a sewer drain cleaning emergency where wastewater is backing up into the house, water on floor near water heater, or a complete lack of water service. If you are unsure, it is better to be safe. We offer 24 7 plumbing help and are available as your emergency plumber near me.
Q: I have a pipe that just burst. What should I do?
A: If you are asking what to do when a pipe bursts, the first step is to stop the flow of water. Locate your main water shut off valve, usually found on the side of the house or near the street, and turn it off. Then, contact us immediately. We are your fast response plumber for emergency water shut off and repair. Do not wait, as water can damage drywall and flooring in minutes.
Q: Do you offer service on nights and weekends?
A: Yes. Plumbing disasters do not stick to a schedule. We are your weekend plumber and after hours plumber. We understand that you cannot wait until Monday for a toilet that is overflowing or a major leak. We offer same day plumber availability for urgent issues.
Q: I smell gas. Is this a plumbing issue?
A: It involves your gas piping, but it is primarily a safety issue.
IMPORTANT SAFETY WARNING:
If you smell sulfur or rotten eggs, hear a hissing noise, or suspect a gas leak, you must go outside call 911 immediately as this is a serious emergency that needs urgent attention. Do not use your phone inside, do not flip light switches, and do not start your car near the house. Once the emergency responders have declared the area safe, you can contact us. We provide gas line repair, gas line installation, and emergency gas plumber services to restore your system safely.
Drain Cleaning and Clog Removal FAQs
Q: Why is my kitchen sink draining slowly?
A: A slow drain is often the first sign of a clog. In the kitchen, this is usually caused by grease, soap scum, and food particles building up on the pipe walls. Over time, this restricts flow. We offer kitchen sink clog removal services. We recommend avoiding chemical drain cleaners as they can damage your pipes. Instead, contact us for professional drain cleaning near me.
Q: My garbage disposal is humming but not working. Can you fix it?
A: Yes. A garbage disposal jammed won’t turn is a very common issue. It often happens when hard objects like bones or fruit pits get stuck between the blades and the drain hole. We offer garbage disposal repair to safely unjam the unit. If the motor is burned out, we can provide garbage disposal installation to replace it.
Q: What is hydro jetting and do I need it?
A: Hydro jetting is a powerful method of drain cleaning that uses high pressure water streams to scour the inside of your pipes. Unlike snaking, which just punches a hole in the clog, hydro jetting removes grease, scale, and even tree roots. We recommend it for homes with recurring clogs or for sewer drain cleaning. It helps restore your pipes to their original diameter.
Q: Why does my toilet keep clogging?
A: If you are constantly searching for a clogged toilet plumber near me, there may be a deeper issue. It could be an obstruction in the trapway, a problem with the vent pipe on your roof, or a sewer line issue. We can perform a plumbing inspection with a camera to diagnose the root cause. We handle toilet clog repair and can verify if you need toilet installation for a high performance model.
Water Heater Repair and Installation FAQs
Q: My water heater is making a banging noise. Is it going to explode?
A: Noisy banging pipes in walls or rumbling from the tank usually indicates sediment buildup. In Fountain Hills, our hard water leaves mineral deposits at the bottom of the tank. This sediment traps heat, causing water to boil underneath it, creating the banging sound. While rarely explosive, it damages the tank and increases energy bills. We offer water heater maintenance to flush the tank and resolve this.
Q: How do I know if I need a new water heater?
A: Most standard tank water heaters last 8 to 12 years. Signs you need water heater replacement include:
- Water leaking from bottom of the tank.
- Rust colored water from taps only when using hot water.
- Running out of hot water quickly.
- The unit is over 10 years old.
We are experts in water heater installation and can help you choose the right unit.
Q: Should I switch to a tankless water heater?
A: Tankless units are a great option for many Fountain Hills homes. They heat water on demand, meaning you never run out. They are energy efficient and save space. As a tankless water heater install expert, we can assess your gas line and electrical capacity to see if your home is ready for a switch. We also provide tankless water heater maintenance to keep the heat exchanger free of scale.
Q: I have no hot water at all. What could be wrong?
A: This constitutes a no hot water plumber emergency for many families. It could be a pilot light that has gone out, a faulty thermostat, or a broken heating element. Contact us for water heater repair. We can troubleshoot gas and electric models to get your hot water running again same day.
Pipe Repair and Repiping FAQs
Q: How do I know if I have a hidden leak?
A: Hidden leaks can cause major damage before they are seen. Look for:
- An unexplained increase in your water bill.
- The sound of running water when no appliances are on.
- Warm spots on the floor (indicating a slab leak repair need).
- Mold or mildew smell.
We use advanced leak detection equipment to find underground water line leak issues and leaks inside walls.
Q: What causes pipes to burst?
A: In Fountain Hills Arizona, freezing is less common but can cause frozen pipe repair needs in winter. More commonly, high water pressure or corrosion causes failures. Hard water eats away at copper pipes, leading to pinhole leaks. We offer pipe repair and pipe leak repair to fix these issues.
Q: My home has old pipes. Should I replace them?
A: If your home has galvanized steel or polybutylene piping, we highly recommend repiping services. These materials are prone to failure. Galvanized pipes rust internally, leading to low water pressure plumber issues and poor water quality. We act as the best plumber for older homes by replacing these with durable PEX or copper.
Q: What is a slab leak?
A: A slab leak is a leak in the water lines that run beneath the concrete foundation of your home. These are serious because they can cause the soil to shift and damage your foundation. We specialize in slab leak repair and underground water line repair. We can often reroute pipes to avoid digging up your floors.
Fixture Installation and Repair FAQs
Q: My faucet drips constantly. Can it be fixed?
A: A faucet dripping all night fix is usually a matter of replacing a cartridge or washer. However, if the fixture is old or corroded, faucet installation of a new unit might be more cost effective. We handle leaking faucet repair for all brands.
Q: Why is my water pressure low?
A: Low water pressure plumber calls are common. It can be caused by a clogged aerator on a single fixture, a pressure regulator failure, or a hidden leak. We can check your pressure and recommend solutions, such as cleaning fixtures or performing main water line repair.
Q: Can you install a new toilet?
A: Yes. We offer toilet installation and toilet repair. If you have a toilet that keeps running, we can replace the internal parts. If you want to upgrade to a water saving model or a bidet, we can handle the installation professionally.
Q: Do you install appliances like dishwashers?
A: We handle the plumbing connections for appliances. We are your dishwasher hookup plumber and can provide fridge ice maker water line install services. We also install ice maker water line connections for standalone ice machines.
Outdoor and Gas Plumbing FAQs
Q: Can you run a gas line to my new grill?
A: Absolutely. We provide outdoor gas line for grill installation so you can stop swapping propane tanks. We also handle gas line installation for stove upgrades in your kitchen. Remember, if you ever suspect a leak, follow the safety protocol: go outside call 911 immediately as this is a serious emergency that needs urgent attention.
Q: My water bill is huge but I see no leaks inside. What is wrong?
A: You likely have a leak in your main water line between the meter and the house. We act as the experts who fixes water line from street to house. We can perform main water line leak repair or main water line repair. Sometimes water line replacement is necessary if the pipe is old or damaged by tree roots.
Maintenance and Prevention FAQs
Q: How often should I have my plumbing inspected?
A: We recommend an annual plumbing maintenance service. This allows us to check your water pressure, flush your water heater, and inspect drains. Routine care prevents emergency plumbing disasters.
Q: I am buying a new home. Should I inspect the plumbing?
A: Yes. A standard home inspection often misses deep plumbing issues. We offer specialized plumbing inspection before buying house services. We check the sewer line with a camera, inspect the water heater age, and check for signs of past leaks.
Q: How do I prevent clogged drains?
A: Avoid pouring grease down the sink. Use hair catchers in the shower. Do not flush flushable wipes. To keep drains clear, consider our drain cleaning maintenance.
Why Choose Fountain Hills Plumbing Pros?
Q: Are you a local company?
A: Yes. We are locally focused and serve the Fountain Hills community. We are not a national chain. We are your neighbors.
Q: Do you guarantee your work?
A: We stand behind the quality of our craftsmanship. Our goal is to be the best plumbing company you have ever used. We strive for excellence in every pipe repair and fixture installation.
Q: Do you offer free estimates?
A: We provide honest assessments. Please contact us to discuss your project needs. We avoid using specific pricing terms on our website to ensure we provide accurate information based on the unique situation of your home.
Service Specifics
Q: Can you help with a bathroom remodel?
A: Yes. We are the bathroom remodel plumber of choice for many residents. We handle tub and shower installation, shower valve replacement, and moving plumbing lines for new layouts. We also assist as the kitchen remodel plumbing services expert for sink and island relocations.
Q: Do you fix rust colored water?
A: Rust colored water from taps is usually a sign of rusting galvanized pipes or a rusting water heater. We can diagnose the source. If it is the pipes, we can discuss repiping services. If it is the heater, we can discuss replacement.
Q: Who do I call for a clogged toilet on a Sunday?
A: Call us. We are your weekend plumber and same day plumber. We handle overflowing toilet help whenever it happens.
Contact Us
Q: How do I schedule service?
A: Simply click the “Contact Us” button on our website. We are ready to help with water lines repaired and replaced, fixtures installed, and pipes repaired and installed.
Service Areas and Zip Codes
We proudly serve the following zip codes and communities. If you live in or near these areas, contact us for professional plumbing service.
- Fountain Hills: 85268, 85269
- Rio Verde: 85263
- Fort McDowell: 85264
- Scottsdale (Nearby): 85255, 85259, 85260
- Mesa (Nearby): 85207, 85215
Contact Fountain Hills Plumbing Pros today to get answers to all your plumbing questions and to schedule your service.